Is Your Small Business Prepared?

Is Your Small Business Prepared?
Survey reveals 56% of small business owners lack emergency plan to address security issues

Despite more recent news coverage on cyber and physical security incidents impacting businesses and consumers, small business owners often lack formalized emergency plans to address various security issues.

According to the 2017 Cox Business Security Survey, only 27 percent of small business owners have an emergency preparedness plan they review once a year, with 56 percent not having one at all. Other small business owners (10 percent) have a plan, but don’t review it regularly, with another seven percent reviewing their plans every other year.

At the same time, slightly more than one in five small business owners has been a victim of employee theft at his/her place of business, according to the survey. With an option to select all that apply from a list of security issues, employee theft (22 percent), break-ins (16 percent) and on-premise injuries (16 percent) ranked behind 52 percent of respondents who hadn’t experienced any incidents.

A smaller number of small business owners experienced other security issues:

  • Vandalism – 14 percent

  • Flooding – 11 percent

  • Robbery – 8 percent

  • Workplace violence – 4 percent

  • Fires – 4 percent

The same percentage of small business owners who had experienced employee theft (22 percent) have an installed video surveillance system they check daily. Most business owners (63 percent) do not have installed video surveillance systems. Other respondents with video surveillance in place:

  • Check it once a week – 7 percent

  • Check it once a month – 4 percent

  • Never check it – 4 percent

Small businesses owners with video surveillance cameras say it has helped them in various ways, including:

  • Identify employee theft 13 percent

  • Provide proof for insurance purposes 13 percent

  • Record acts of vandalism 12 percent

  • Document on premise injuries, such as slip-and-fall accidents 10 percent

  • Capture a burglar 7 percent

“Small business owners who proactively monitor the physical locations of their establishments often see immediate benefits such as insurance drops and capturing illegal activities,” said Joe McConnell, vice president of Cox Business Security Solutions. “Thankfully, there are now more software and surveillance solutions available designed to help small businesses tackle physical security issues in an affordable and easy-to-use manner.”


Cox Business Security Solutions are now available in Virginia (Hampton Roads, Fairfax and Fredericksburg). Customers have remote access and visibility with detection and surveillance options. For more information, please visit


More details on the 2017 Cox Business Security Survey are available at, the company’s social destination for businesses. Follow @CoxBusiness on Twitter and join the conversation using #SBsecurity to share the results with your network.

Media Contact: Elizabeth Rasberry, 404.269.8012 or

About the 2017 Cox Business Consumer Sentiment Survey on Small Business


The 2017 Cox Business Security Survey on Small Business was a blind survey conducted in May 2017 among nearly 700 American entrepreneurs. The margin of error for the survey is plus or minus three percent.


About Cox Business

The commercial division of Cox Communications, Cox Business provides voice, data and video services for more than 300,000 small and regional businesses nationwide, including healthcare providers, K-12 and higher education, financial institutions and federal, state and local government organizations. The organization also serves most of the top tier wireless and wireline telecommunications carriers in the U.S. through its wholesale division. For more information, please visit


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