The Intercultural School of Etiquette

The Intercultural School of Etiquette
"To provide superior global etiquette training to youth and professionals, and create cultural appreciation through diversity education, with quality etiquette lessons to build a globally minded culture with class."

Business Name: The Intercultural School of Etiquette

Phone Number: 850-454-7881


President's Name: Paulette Reed

President's Title: Chief Executive Officer


What are your business's core values, goals, and overall mission?

Mission Statement: "To provide superior global etiquette training to youth and professionals, and create cultural appreciation through diversity education, with quality etiquette lessons to build a globally minded culture with class."


Share some unique facts and business history? What makes your business stand out?

Unlike many other etiquette or protocol schools, the Intercultural School of Etiquette not only provides quality education in the four prominent areas of protocol known and practiced by most professionals within the United States, but we also offer language training and the business and cultural protocols of other countries. Our decor of our school is designed to increase global awareness and encourage the feeling of emersion with each session of training.


What products or services do you offer companies or individuals?

At the Intercultural School of Etiquette, we offer a corporate training program entitled “Culture and Class using written and practical training methods. This program provides professional cultural training to globally minded professionals, who desire to conduct business outside of the United States. Each event presents a display of authentic cultural cuisines, cultural dining etiquette training, basic language training, and professional practices, that assists in the success of doing business abroad.  As a former diplomat, I use my professional background experiences to design training materials and a curriculum specifically for my client's needs. When necessary, we implement workshops and trainings, providing logistics and planning for large and small events. So far, we have provided for the countries of: Portugal, Pakistan, Romania, Italy, Japan, Burundi, Senegal, and Estonia.


What are the greatest obstacles and/or challenges that your business has faced? How have you and your business overcome them?

According to economists, a study done by an MIT economist found that "an American who learns a foreign language gets an average earnings bonus of 2 percent. When applied to the average college graduate’s starting salary of around $45,000, this 2 percent adds an additional $67,000 to the graduate’s lifetime earnings."  Yet, the greatest obstacle and/or challenges that the Intercultural School of Etiquette has faced since arriving in the Hampton Roads area is diversity in culture and language. While there is a push for the language of Spanish, studies have shown that the top foreign languages spoken in business today are: Mandarin, French and Arabic. Our method for overcoming this obstacle was to create our Culture and Class events and to provide training for a younger generation beginning at the age of five.  This summer, starting in the month of July, the Intercultural School of Etiquette is offering a Culture and Class course for children and teens.  The cost is $55 per child/teen, per week, and each child will receive 12 hours of instruction - 2 weeks total.  Our belief is to change our world, one child or teen at a time!


What accomplishments are you most proud of?

Diplomatic Service : The accomplishments that I am most proud of while serving in a diplomatic capacity was having the privilege of providing quality etiquette training to children, teens and adults from all over the world!


Military Service (Spouse): Successfully, planning multi-cultural events that provided educational, cultural exchanges between the Seventh Fleet Officer Spouses and the Japanese Maritime Self Defense Force Officer Spouses (JAW), also, to exercise the same talents with a group of professional group of Japanese spouses called the Shonan Ladies Group. 


Special Event Planner and Fundraising Chair: Recently, I had the privilege of planning and executing the International Event for the Sister Cities Association of Virginia Beach, entitled “The International Promenade of Culture, Arts and Fashion.” In addition to this event, I was allowed to create a new branding video that highlighted the many accomplishments and goals of the association.


What do you see for the future of your business?

Our team at the Intercultural School of Etiquette sincerely believes that the future that awaits us is a successful one.  It is our goal to play a key role in creating a greater culturally sensitive climate in the Hampton Roads area, through providing quality cultural etiquette and language training to new and seasoned globally minded professionals.


Why are you a member of the Hampton Roads Chamber of Commerce?

EXCELLENCE!  The Hampton Roads Chamber of Commerce represents excellence in the arena of professionalism, leadership and development throughout the entire Hampton Roads.  As a small business, we like to affiliate ourselves with professionals who are not only successful in their own trade, but a successful member of the community as well.

Latest News
October 15, 2019 - Hampton Roads Economic Development Alliance
October 14, 2019 - Emily Cass
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