DriveERT Customer Care Center has moved to County St.

DriveERT Customer Care Center has moved to County St.

We are excited to announce that the DriveERT Customer Care Center has moved! The center is now located at 309 County St. Portsmouth, VA 23704. 

At this new full-service center, customers can meet with DriveERT representatives to manage their Pay by Plate accounts. The new center will also feature an E-ZPass counter for current E-ZPass customers to manage their accounts and for new customers to open accounts. In the future, a drive-thru will also be available at the center where customers can make payments from their vehicles.  

The DriveERT Customer Care Center hours of operation are Monday – Friday from 8 a.m. to 6 p.m. At the center, customers can make payments in-person using credit cards, cash, checks and money orders.

DriveERT Customer Care 
Toll free: 855-ERT-ROAD
Local number: 757-837-0840
Visit: 309 County St. Portsmouth, VA 23704 

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