Business Name: The Adventure Park at Virginia Aquarium
President's Name: Kema Geroux
President's Title: General Manager
What are your business's core values, goals, and overall mission?
The Adventure Park at Virginia Aquarium aims to develop both self- and group-confidence through challenging individuals to experience nature in our aerial ropes course and zip lines. We value customer service and safety above all else while encouraging individuals to challenge themselves to take just one more step.
Share some unique facts and business history? What makes your business stand out?
Summer 2016 is our third summer being open and we are the only Adventure Park in the country that is open year-round. We also added 2 new courses for the summer season, including "Black Hawk"- our new black diamond course. Climb in the sun or the snow, we are always open!
What products or services do you offer companies or individuals?
We offer individual climbs, birthday parties, team outings w/ team-building, corporate outings w/ team-building, and climbing guides.
What are the greatest obstacles and/or challenges that your business has faced? How have you and your business overcome them?
A great obstacle we faced was transitioning to the new reservation system we implemented for Summer 2016. We all worked together to communicate effectively in order to workout the bugs and get things flowing efficiently and smoothly. All the while, communicating with the community to make sure they are aware of the transition as well and talking them through the new, yet easy reservation process!
What accomplishments are you most proud of?
We receive amazing reviews on our Facebook and TripAdvisor page complementing our staff and service everyday. We received the 2016 Certificate of Excellence from TripAdvisor for consistently receiving amazing, positive reviews from travelers and other visitors.
What do you see for the future of your business?
We are going to continue to make a positive impact in Hampton Roads through promoting healthy, safe outdoor adventure while developing yourself as an individual and becoming both mentally and physically stronger! The Adventure Park at Virginia Aquarium is going to continue to climb the list as one of the greatest attractions in the Hampton Roads area.
Why are you a member of the Hampton Roads Chamber of Commerce?
We are a member of the Hampton Roads Chamber of Commerce because we value the connections we have with other local businesses and it is important to maintain positive relationships with other members. We can help each other grow as businesses and individuals to ultimately benefit the community as a whole.